FAQ

Frequently asked questions

How long does delivery take?

Orders are processed in 1–3 business days and typically arrive within 8–15 business days, with free shipping across Europe and the UK. You'll get a tracking link by email.

Do your fans really keep you cool?

Yes — our neck and handheld fans deliver a steady bladeless breeze, while our misting and evaporative coolers add water-chilled air for an extra drop in temperature on hot days.

Are the fans rechargeable?

Most of our personal fans are USB-rechargeable with all-day battery life. Desktop coolers run from any USB port or plug.

Which colours are available?

Many products come in multiple colours — just choose your colour on the product page before adding to cart.

What payment methods do you accept?

Secure checkout with all major cards. Additional options may appear at checkout.

Can I track my order?

Absolutely. A tracking number is emailed the moment your order ships.

Still need help?

Email hello@coolifier.com and we'll get back to you within 1–2 business days.